Wednesday, August 28, 2019
Emotions in Conflict Coursework Example | Topics and Well Written Essays - 250 words
Emotions in Conflict - Coursework Example Also, the stress itself becomes a problem. Emotions of tension make the resolution process hard since the parties are not comfortable talking to each other. Emotions of sadness and hopelessness are also bad. The mediators may also experience emotions of favoritism and bias toward one party and this is very harmful for the other party because the final decision would be one-sided. Thus, it is important for the conflicting parties and also for the mediator to control their emotions. It is a misconception that emotions makes the parties understand each other. To remove this misconception, it is important for both the parties to know what emotions they are possessing. One party should know if the other party is angry or excited or if it is tense or relaxed itself. This helps build a strong communication platform where the two parties share their interests and goals and a better resolution is achieved. References Faw, B. (2009). Staying positive in negative times. New Hampshire Business R eview, Vol. 31 (25).